Tuesday, December 8, 2009

Is This The Future of Ticketing for Small and Midsize Performing Arts Organizations?

Yesterday, I sat in on an all-day design workshop (in New York!) for a new product called AthenaTix, which is currently in development via the national service organization (formerly mostly know for its services to individuals) Fractured Atlas. The program, like Project Audience, which I wrote about earlier (and which I’ll be writing about again shortly), is funded in large part by the Mellon Foundation. AthenaTix, which is targeting to launch Version 1.0 about a year from now, will be an open-source, free ticketing software specifically designed for small and midsize arts organizations. V1.0 will allow for fairly mundane, but important, things like an easy sales path, robust show information, quick processing, printable tickets, etc. But, in later versions, it also has the potential for a lot more--notably shared attendance data across multiple companies (as more organizations start using the system), customizable logins, advanced customer tracking capability, and perhaps even (though likely not in V1.0) dynamic ticket pricing that would respond to set variables like percentage sold, length of time from performance, ticketing variations from night to night and seating area to seating area, and maybe even aggregate review response (via traditional media and social media) to maximize profits. And Athena (which is actually an extremely hard-working acronym for Advanced Technology Hub and Extensible Nexus for the Arts, but is also conveniently named after the goddess of wisdom) is actually envisioned as a modular system that will eventually cover everything a small organization would need in the way of technology, from constituent management to donor software to content management. The system, which, according to Fractured Atlas executive director Adam Huttler, will take up to 20 years (!) to complete, has the potential to revolutionize the way small companies interact with constituents and dramatically level the playing field between variably sized arts organizations.

To be clear, the product that comes out in a year will not be nearly as robust as that--it will probably function only for general admission houses of under 100 seats, with limited runs and a single price point for any given performance (i.e., no discounting). Given all that, perhaps it’s easy to see why what’s got me excited is what’s coming after V1.0--the high potential in V2.0 and onward for substantially benefiting small and midsize organizations (at little or no cost) is extremely appealing, even though V1.0, in the current formulation that they’re talking about (which may, I should point out, change as the design process continues), essentially replicates services that are already available with almost nothing new on the docket.

It seems, too, that when it rains it pours. PatronTechnology, the for-profit company behind PatronMail, is currently beta testing a similar product called PatronManager in Los Angeles. While I can't speak about specifics because the product is still very much in development, Theatre Bay Area staff and members of the Theatre Services Committee were recently presented with a half-hour demo of the product, and what we saw was very exciting.

In both of these cases, the goal is to create a low-to-no-cost solution for ticketing (and donor) management for small and midsize companies. Fractured Atlas, once AthenaTix is finished, will offer it as open source code to whoever wants it, but will also be launching a national ticket vending site built on the AthenaTix platform and collecting ticket processing fees as income. AthenaTix, and the entire Athena program, will be radically transparent--they're currently sharing everything at athena.fracturedatlas.org. PatronManager is still in beta, and so is somewhat under wraps. If you're interested in learning more, email me and I'll connect you into the process.

All of this is very much still in process, but we’re really excited here at Theatre Bay Area to see not one but two fantastic products coming down the pipeline designed to directly address a major field-wide need.

75 comments:

  1. I've just picked up this link from the Project Audience chat. I had a demo of Patron Manager earlier this week and was also very excited about what I saw. Having worked with small organizations for several years that are struggling with this need, it's very encouraging to see initiatives like these two that should lead to appropriate, practical solutions.

    Caroline

    ReplyDelete
  2. This comment has been removed by the author.

    ReplyDelete
  3. I happen to know there are Fantastic FREE software programs available NOW for the small to mid-sized venues offering all the features mentioned above. What makes this so different, if at all?
    Trudy
    T&J Consultants

    ReplyDelete
  4. Hi Trudy,

    AthenaTix and PatronManager are both attempting, I think, to target the packaging of services for small and midsize organizations -- which is not to say that there aren't services out there already that small and midsize companies can use to do certain of the things that AthenaTix and PatronManager are trying to do. What free software options are you talking about? It's always good to try and get the information on free alternatives out into the ether.
    One other thing to note, as was recently pointed out to me -- while both of these systems (and most others) are low-cost from the point of view of the company, neither of them will be 'free.' In the case of AthenaTix, if you choose to take and adapt the open source code that is available, you'll end up spending money on the developer to shoehorn it into your system -- and if you end up using the website service that Fractured Atlas will be setting up, they'll take a percentage of your ticketing fee in the same way that PatronManager will.
    I imagine that is true for most "free" alternatives -- there's a cost somewhere. But Trudy, please post some of the programs you know about so that we can share with our community.

    ReplyDelete
  5. I know there are Fantastic FREE box office software programs
    available NOW offering the same features and more for the small to mid-size venues. What, if anything makes these two mentioned above any different?
    I'll be happy to share this information with anyone interested.
    Trudy
    T&J Consulting

    ReplyDelete
  6. Thank you for sharing such a informative post with us, it will beneficial for everyone, It is one of the best sites that I have visited. I am looking forward to read more blogs post from here
    Assignment Help Singapore

    ReplyDelete
  7. I appreciate your working style at the end just my request is please share with us some more great post. Homework Help

    ReplyDelete
  8. Students can get the best Assignment Help SG services by the professional and qualified experts’ writers at students assignment help. Here we provide; the best quality assignment writing services to all students from all across the world.

    ReplyDelete
  9. I am deeply attracted by your post. It is really a nice and . I will recommend it to my friends. Best Hospitality assignment help

    ReplyDelete
  10. Your website is really cool and this is a great inspiring article
    cheap-Dissertation writing service

    ReplyDelete
  11. What a wonderful post is it, i am very happy and i appreciate your effort. You are doing great job. Thanks for sharing your blog. Best assignment writing service in Brisbane by professional’s writers at best price. Assignment Help Experts offers online Assignment Help Brisbane with A+ grade.

    ReplyDelete
  12. I am very enjoyed for this blog. Its an informative topic. It help me very much to solve some problems. Its opportunity are so fantastic and working style so speedy. I think it may be help all of you. Thanks a lot for enjoying this beauty blog with me. I am appreciating it very much! Looking forward to another great blog. Good luck to the author! all the best!
    Oynamak CS Strike: Cold Shooters

    ReplyDelete
  13. Very informative article, which you have shared here about the Ticketing software. Your article is very informative and nicely describes the essential points about the future of ticketing for small art organizations. If anyone interested to know more about the event ticket management system, Visit Purplepass

    ReplyDelete
  14. This is the main reason why most students search for online assignmenthelp Australia over the internet and choose only the most proficient and trusted academic writing experts. Law assignment help Australia in understanding how legal theories and concepts can be enforced in the real world. That is why Australian search engine is filled with the terms such as help essay, assignments in essay, assignment help online, service companies who deals in essay writing, help essay writing, who can do my essay assignment, help with essay, I am in need essay help, who can help with my essay problem, and many more. Structuring an essay successfully is a difficult task, therefore All students looking for assignment help sydney can reach us and avail the best online assignment help from our academic experts.

    ReplyDelete
  15. Theo James Celebrity Profile - Check out the latest Theo James photo gallery, biography, pics, pictures, interviews, news, forums and blogs at Celebrity Ping!

    ReplyDelete
  16. Students need an assignment expert to do fast writing work? Don’t worry, we have assignment experts they fast and plagiarism free work provide. Our writers hold Master and Ph.D. degree from the top universities across the globe. They have many experiences in the writing field.

    ReplyDelete
  17. Our Assignment help
    service is helpful for the students in writing the assignments on various subjects. Assignment Help provides online assignment help to the students. The students can trust on our service without any hesitation.

    ReplyDelete
  18. AllAssignmentHelp.com is an incomparable online law assignment help company that distributes excellent academic assignments, essays, homework and reports.
    Assignment Help Online
    Assignment Help Toronto

    ReplyDelete
  19. Thank you! I look forward to hearing more updates from you.
    gmail email login

    ReplyDelete
  20. A dedication of appreciation is all together for passing on this nuances. I fundamentally wish to reveal to you that I essentially research your site and besides I discover it genuinely dazzling and obliging. assignment helps

    ReplyDelete
  21. تسليك مجارى بالاحساء تسليك مجارى بالاحساء
    تسليك مجارى بالدمام تسليك مجارى بالدمام
    تنظيف بيارات بالرياض تنظيف بيارات بالرياض

    كشف تسربات المياه بالاحساء كشف تسربات المياه بالاحساء

    ReplyDelete
  22. Thanks for your helpful sharing. I have read that knowledge very much, it gives me a lot of things. download turbo vpn apkxyz

    ReplyDelete
  23. Impacting! Such a pulling in and obliging post this is. I super love it. It's so overwhelming everything considered influencing. I am on a continually focal level blended. multiple-relapse analysis

    ReplyDelete
  24. This Is Really Great Work. Much thankfulness to You For Sharing Such A Good And Useful Information Here In The Blog killer queen lyrics

    ReplyDelete
  25. IPTV Reseller Panel The way it works is, you buy a certain amount of credits, monthly subscriptions for a certain provider basically. We will also set up a portal from which you can then manage your credits, add your customer's subscription. Reselling account, the perfect best iptv reseller subscription solutions at all.

    ReplyDelete
  26. Glad to know about this. Really awesome. Here is a blog - Photo editing & photography tips. This may help you to find something useful

    install az screen recorder

    ReplyDelete
  27. Social science coursework writing services are essential and it has become very popular for those seeking social science research paper writing services since most of them seek Social Science Writing Services.

    ReplyDelete
  28. Hp- Hewlett Packard was one of the first companies to produce a laser printer, and hpprinter247support one of the websites where you can look forward to HP printer Wireless Setup Problem. You can connect with the experts 24*7 for the setup of the hp printer. There are the guiders or customer service providers who will guide you step by step for theHP printer Wireless Setup Issue guidance, Connect with us directly by calling at our toll-free number @ 1 888-309-0939

    HP Printer Wireless Setup
    Add Printer to Wi-Fi

    ReplyDelete
  29. The National Geography Channel On Roku is a hassle-free task with Roku.com/link experts. We have experienced experts to help you with National Geography Channel setup.If in any case you still have issues with Roku connected but not working, you can call Roku technical support team by 1 888-309-0939 at any time.

    ReplyDelete

  30. Nete düşen en son ifşa sikişi ve pornın tek adresi maçka porno

    ReplyDelete
  31. Another example of a form-help desk workflow could be that, when asking for feedback, you automatically create a help desk ticket for ...SweetPeppersDeli

    ReplyDelete
  32. Nice & Informative Blog !
    QuickBooks is an accounting software that effortlessly fulfils all the needs of businesses. In case you want an immediate help for QuickBooks error, call us on QuickBooks Customer Service Number 1-855-974-6537 to get your problem fixed instantly.

    ReplyDelete
  33. To be clear, the product that comes out in a year will not be nearly as robust as that--it will probably function only for general admission houses of under 100 seats, with limited runs and a single price point for any given performance (i.e., no discounting). satin bed sheets single , warm winter bed blankets

    ReplyDelete
  34. This comment has been removed by the author.

    ReplyDelete
  35. Hi,If you are struggling to find the answer why avast using 100 disk then this site will solve out all your queries for more information visit the site.

    ReplyDelete
  36. Udaipur Escorts Provider Like No Other – Contact Us Today
    Our Udaipur Escorts is very well known for providing reliable and stunningly beautiful Escorts and Udaipur Call girls who are romantic, fun loving, full of life and adventure and would converse with you in different beautiful languages just to turn you on
    http://poojaescorts.in/udaipur-escorts.html

    Udaipur Escorts
    Udaipur Escort

    ReplyDelete
  37. Would you be interested in exchanging links?

    Visit Site
    Sitey.com

    ReplyDelete
  38. The spread of programs like Project Audience is proving to be very helpful in making people skilled not only in cities but also in rural areas. I just love this idea and Dissertation Writing Services online.

    ReplyDelete
  39. If the number is under 10, you’re slacking. Impact Theatre, my company, has produced a world premiere by, and/or entirely introduced to the Bay Area, these playwrights: Sheila Callaghan, Steve Yockey, Prince Gomolvilas, Enrique Urueta, Roberto Aguirre-Sacasa, Liz Meriwether, Lauren Yee, Peter Sinn Nachtrieb, Joshua Conkel, Trevor Allen, Jon Tracy.
    Metal
    Metal
    Metal

    ReplyDelete
  40. The style absolutely superb. These types of tiny facts usually are fashioned using lots of story practical knowledge. I'd prefer everthing appreciably.
    cosmetic beauty facial mask raw material

    ReplyDelete
  41. Hey Blair! Good job on this article! I was looking for some quick recipes for snacks for my little nephew, so I tried making a couple of the 3-Ingredient Cheesy Crescent Dogs for him. To my surprise, he really enjoyed them; he usually don’t like what I make. ???? I just wanted to thank you Blair for sharing this post. It was a big help! Monster Trucks

    ReplyDelete
  42. There is a possibility that the plants will be washed later in the microwave oven, do not use staples, paper clips, or other metal objects. Sometimes additional information is required to provide complete differentiation, as well as special staining techniques. digitizing logos

    ReplyDelete
  43. This is a great article thanks for sharing this informative information. I will visit your blog regularly for some latest post. I will visit your blog regularly for Some latest post.gaminglight

    ReplyDelete
  44. Thanks for sharing this informative content.,
    Leanpitch provides online training in Agile team facilitation ,everyone can use it wisely.

    ICAGILE ATF

    ICP ATF

    ReplyDelete
  45. Great article data and I got extremely many topic information from your website. I appreciate your work and requesting you to please keep posting other niche articles and like you, Thank you very much for giving everyone to express our feeling and thoughts about above information Jobs in Karachi

    ReplyDelete
  46. Great information blog with a fantastic reads, the blog is absolutely amazing with quality contents, it’s rare to see such an incredible blog like this nowadays, really appreciate your immense effort in putting up such an elucidate reads, thanks for sharing. Meanwhile check on best nigeria bank for domiciliary account

    ReplyDelete
  47. QuickBooks is very popular Software because our team always available support for your business at

    quickbooks phone number +18889327932

    ReplyDelete
  48. mind blowing your blog thanks for sharing with us if you are quickbooks user and looking profeesinal service about this software then contact at

    quickbooks phone number

    ReplyDelete
  49. Are you are QuickBooks software? Get at quickbooks phone number easy yet feasible solutions

    ReplyDelete
  50. Thanks and keep sharing such valuable updates through your side. You can also visit igoal สล็อต

    ReplyDelete
  51. After study a few of the blog posts on your website now, and I truly like your way of blogging. I bookmarked it to my bookmark website list and will be checking back soon. Pls check out my web site as well and let me know what you think.

    Metal-archives.com
    Information
    Click Here
    Visit Web

    ReplyDelete
  52. Need online class help? At pay to take my online classes you can Pay Someone To Do Your Online Class For Me. We got the best online class takers for you.

    ReplyDelete
  53. Zepth is an effective CRM for construction project management that includes the features of document management, BIM viewer, submittal management, and daily report.

    ReplyDelete
  54. This is such a great resource that you are providing and you give it away for free.บาคาร่าออนไลน์

    ReplyDelete
  55. The Telangana State Sr Inter Previous Paper 2023 Exam Prepare Students Helping Useful old Impotent Paper 2023 get Below Pages TS Intermediate Board Plus 2 Quarterly Model Questions Paper 2023, Public Exam 12th BIETS Inter Exam Pattern 2023 Class English Final Exam Question, Sr Intermediate 2023 Final Year Exam Model Hindi Paper 2023, Download TS Social Science and Physics Question Paper 2023,

    ReplyDelete
  56. Thanks for sharing informative post. The Student Helpline provide
    assignment help sydney on best price.

    ReplyDelete
  57. I'm happy to see some great article on your site. It's interesting to read. Many thanks for sharing it, keep sharing
    Traffic Lawyer Greensville VA

    ReplyDelete
  58. Global Assignment Help is one of the most popular assignment help services in the world. We help the students by providing them with the best quality plagiarism-free assignments. Many students around the world have gained benefits from the assignment services provided by us and became successful by achieving good academic grades. The professional writers here are always eager to share their knowledge and expertise with the students and are dedicated to delivering the assignments before the deadline. The 24/7 customer service and affordable price range help us to satisfy our customers to the fullest.

    ReplyDelete
  59. Global Assignment Expert has various reasons that distinct us from other online assignment platforms like the Fastest client support team, Competitive rates, On-time delivery, No plagiarism guarantee,100% assured confidentiality, Anti-plagiarism scan report, Exciting discount offers, and Hassle-free order placement process. You can trust Global Assignment Help services because our mission is to offer high-quality services to our clients. Our experts are highly capable of writing all assignments because they have a team of experts and you will receive flawless assignments.

    ReplyDelete
  60. This innovative ticketing solution streamlines the ticketing process for small and midsize performing arts organizations, enhancing efficiency and audience engagement. It offers a cost-effective, accessible way to manage events. Leyes Matrimoniales de Nueva York Divorcio

    ReplyDelete
  61. The review explores the future of ticketing for small and midsize performing arts organizations, suggesting innovative solutions tailored to their needs. It encourages discussion on the evolving arts management landscape and audience engagement, and encourages further research into emerging technologies and platforms that empower smaller arts organizations. The review is a stimulating inquiry into enhancing accessibility and sustainability in the arts sector.
    Desestimar Orden Protección Nueva Jersey

    ReplyDelete
  62. The AthenaTix initiative, projected to span up to two decades, has the potential to fundamentally transform the way small-scale arts organizations interact with their audiences, while significantly improving operational efficiency and technological capabilities. boat rental abu dhabi

    ReplyDelete
  63. Fly High Abroad is your premier destination for immigration and study visa consultancy. As leading study visa consultants in Delhi, they specialize in helping students secure admissions and visas for top universities worldwide. Their expertise as Australia study visa consultants ensures a seamless process for those aspiring to study in Australia. Additionally, recognized as the Best New Zealand Immigration Consultants in India, Fly High Abroad offers comprehensive services to facilitate your move to New Zealand, making your dreams of studying, working, or living abroad a reality.

    ReplyDelete
  64. The legal complications of dissolving a marriage, including property division, child custody, and other significant issues, are handled by divorce attorneys. They can represent your interests in court if necessary and assist in negotiating just settlements between spouses. Having an experienced attorney on your side is essential, given the emotional and legal challenges associated with divorce. If you're looking for a Fredericksburg Sex Crimes Lawyer , a divorce lawyer can offer knowledgeable legal counsel and assistance. For more information, get in touch with us right now.

    ReplyDelete